Administration Support

Administration & Customer Service Support

Join our supportive Christchurch team and become part of a collaborative environment dedicated to delivering exceptional customer service and administrative support. We truly value this position and the vital role it plays in keeping our operations running smoothly and our standards high.

Working closely with the Office Manager and wider team, you’ll help maintain excellence across reporting, communication, and customer service. You’re a natural relationship-builder who brings energy, positivity and passion, understanding that every interaction matters. With a solutions-focused mindset and professional approach, you’ll create consistently high-quality experiences for customers and stakeholders.

This is a dynamic, customer-focused role where every day brings something new. With confidence in juggling multiple priorities, you’ll play a key part in supporting smooth daily operations by:

• Providing administrative support to the Office & Branch Manager
• Delivering outstanding customer service via phone, email, and in person
• Entering and managing data in the Transport Management System
• Tracking and responding to customer queries around pickups and deliveries
• Managing and escalating customer concerns when required
• Supporting DIFOT commitments and key account relationships
• Liaising with dispatch, planning, drivers, sales, and other branches.

What You’ll Bring

• Minimum 3 years’ experience in a customer-facing or administration support role
• Strong relationship-building and communication skills
• Excellent organisation and attention to detail
• Ability to stay calm under pressure and adapt quickly
• Proactive, self-starting attitude
• Strong systems capability (MS Office; Outlook & Excel)
• Experience in Transport & Logistics (highly regarded)
• Class 1 Driver Licence

What We Offer

• Supportive, collaborative national team
• Competitive salary package
• Modern systems and technology
• Positive team culture with a manager invested in your success
• Real opportunities for growth within a thriving national logistics business

About Us:

At Booth’s Logistics our strength is in our people. We have a Can Do, Will Do approach and pride ourselves on going above and beyond for our customers to deliver an outstanding service the Booth’s way.

Innovation, passion, integrity, and teamwork are part of our DNA and that is felt throughout our network. We are committed to providing innovative, sustainable transport and logistics services to keep New Zealand’s supply chain moving.

How to apply:

Please follow the application process and attach your CV outlining your skills, experience and at least two referees.

Interviews will be conducted throughout the application period.

What you must have to apply:

NZ/Australian residency, our positions are not eligible to sponsor Visas.